Terms of sale

This is a SiteBest demo shop. The Plisa brand is made up, orders are test orders and the test payment takes no money. The terms below are written as they would be for a real clothing shop, to show what it needs to cover.

1. Seller and contact

The seller is the Plisa sewing workroom in Łódź, Poland (ul. Tymienieckiego), phone +48 500 000 000, email kontakt@plisa.sitebest.eu. We reply on working days, 10:00-⁠18:00 Polish time.

2. Orders and the contract

The contract is made when we confirm your order by email. You can order without creating an account.

3. Prices and offers

Prices are in Polish złoty and include Polish VAT at 23%. In this demo the same rate applies to deliveries within the EU (a simplification); above the EU threshold a real shop accounts for such sales through the OSS scheme.

Whenever a price is reduced, we show the lowest price from the 30 days before the reduction. The 10% lookbook set discount is applied in the basket when every piece of the set is in it.

4. Payment

The demo shop only offers “Test payment (demo)”: you enter no card details and the order is saved as paid for testing. A real shop takes BLIK, instant bank transfers and cards through a payment provider.

5. Delivery

We deliver within Poland (InPost parcel locker, courier, collection from the workroom) and to selected EU countries (courier). Items in stock ship in 1-⁠2 working days. The delivery cost is shown in the basket before you order; above the threshold shown in the shop, delivery is free.

6. Returns and exchanges

By law you have 14 days to cancel without giving a reason. We extend this to 30 days from delivery. Items must be unworn with the label attached. We refund you within 3 working days of receiving the parcel, using the original payment method.

One size exchange per order is free: we send the new size and you return the old one with an InPost code we give you. For a return, the code costs 12 zł.

7. Complaints

We are liable for the goods conforming to the contract for 2 years from delivery. Send a complaint by email with a photo; we reply within 14 days. Seams that come undone during that time are repaired in our workroom free of charge.

8. Personal data

How we handle personal data is described in the privacy policy.